Derby Homes - Milestone House

Referral address

Housing Options
Council House
Corporation Street

Referral phone

01332 640085, option 4

Referral email


Who is the project for?

Who do we help?

Single homeless people and couples (in some circumstances). Local connection is required.

Who we cannot help

Arsonists, sex offenders.

  • Minimum age accepted: 18
  • Maximum age accepted: 99

How to get a referral

Referral agencies

Accept Housing Options referrals and self -referrals outside HO hours. Referrals are NOT accepted direct from prison/hospitals,

Referral procedure

Call in at Housing Options Mon-Fri 9am-5pm, at Council House, Corporation Street, Derby, contact no: 01332 640085. Will need to see a Housing Options worker and from there may be placed on the reserve list at Milestone House.

Length of stay

  • Minimum stay: 1 night
  • Maximum stay: 28 nights

Support and accommodation

Support offered

Support staff available 12 hours (8am-8pm), at least 2 members of staff on duty at a time. Security on site from 8pm-8am. Initial assessment and support plan developed on arrival, reviews . Provide support around issue people present with, support staff will assist in referrals to outside agencies if need identified.

Rooms and charges

£15pw required from residents in receipt of benefits.

  • Single: 35
  • Total spaces: 43


  • Furnishings: Rooms fully furnished.
  • Food: %author:field_hostels_food
  • Disabled facilities: 2 wheelchair accessible rooms, with ensuite facilities.
  • Other facilities: Lounge, garden.

Rules and policies

House rules and tenure

Alcohol allowed on the premises for some residents. Smoking in garden only. Nightly licence agreement.


Not allowed.

User participation


Further information

Public transport

Derby train station - 25 minutes walk. City centre - 5 minutes walk.

Is this page accurate?

If you work for Derby Homes - Milestone House and would like to tell us about any of this information that needs updating please email the Homeless Link Information team. Please note this email address does not contact the service listed above so do not use it if you are looking for help or advice. 

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