Crisis at Christmas

Referral address

See Referral procedure

Referral email


Who is the project for?

Who do we help?

Rough sleepers and those with specialist needs, including substance abuse. Specialist centres for vulnerable women and those with high dependency needs. We have a centre that accommodates dogs.

Who we cannot help

Those with a ban from Crisis at Christmas that applies to this year.

  • Minimum age accepted: 18
  • Maximum age accepted: None

How to get a referral

Referral agencies

Accept self referrals and referrals from any agency. Minibuses pick up potential residents from central London.

Referral procedure

Drop in at one of 4 day centres: North London Day Centre (221 Gray's Inn Road, WC1X 8RA); South London Day Centre (City of London Academy, Lynton Road, SE1 5LA); East London Day Centre (The City Academy, Homerton Row, Hackney E9 6EA); West London Day Centre (Kensington Aldridge Academy, 1 Silchester Road, W10 6EX)

Length of stay

  • Minimum stay: 1 night
  • Maximum stay: 7 nights

Support and accommodation

Support offered

Over 10000 volunteers, around 100+ on each shift across all centres. Services include housing advice, health care, employment and training advice, optician, chiropody and dentistry. There are also internet cafes, libraries, TV lounge, arts and crafts and entertainment, wellbeing & pampering.

Rooms and charges

There is no charge for the accommodation.

  • Total spaces: 120


  • Furnishings: Camp beds in open plan sleeping areas. Access to showers.
  • Food: %author:field_hostels_food
  • Disabled facilities: All centres are accessible for wheelchair users. Please contact for details.
  • Other facilities: Entertainments, IT Suits, Sports facilities, Hairdressing facilities, Showers, Outdoor areas, Luggage store.

Rules and policies

House rules and tenure

No Alcohol, drugs, smoking, violence, weapons, dogs (however there is space at 1 Residential Centre for guests with dogs). All centres are dry centres except 1.

User participation


Further information


See website for further information.


Contact for details about donations.

Is this page accurate?

If you work for Crisis at Christmas and would like to tell us about any of this information that needs updating please email the Homeless Link Information team. Please note this email address does not contact the service listed above so do not use it if you are looking for help or advice. 

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