Crawley Open House

Referral address

Riverside House
Stephenson's Way
Three Bridges
RH10 1TN

Referral phone

01293 447702

Referral email


Who is the project for?

Who do we help?

Single people who are street homeless and are eligible for benefits. Can accept couples, people with pets and people with alcohol, drug & mental health problems. Must have a local connection to access the service.

Who we cannot help

No automatic exclusions.

  • Minimum age accepted: 18
  • Maximum age accepted: None

How to get a referral

Referral agencies

Accept self referrals and referrals from any agency - most come from the police, Social Services, Crawley Borough Council, probation service and the local CAB. Prioritise local connection.

Referral procedure

Phone or call in 24 hours a day. Prefer applicants to call in themselves as beds allocated on a first come, first served basis.

Length of stay

  • Minimum stay: 1 night
  • Maximum stay: 28 days

Support and accommodation

Support offered

21 full time and 3 part time staff and volunteers, 24 hour waking cover. key worker system with weekly sessions. Staff provide advice on benefits and move-on housing options, counselling and help with accessing statutory and other voluntary agencies. Adult education and life skills classes.

Rooms and charges

£21-£24.50pw required from residents in receipt of benefits.

  • Single: 8
  • 2 bed: 8
  • Total spaces: 24


  • Furnishings: Rooms have basic furniture.
  • Food: %author:field_hostels_food
  • Disabled facilities: All beds accessible to wheelchair users. Adapted shower and toilet.
  • Other facilities: Lounge, computers.

Rules and policies

House rules and tenure

No alcohol or smoking allowed on the premises. Licence agreement.


In communal areas at duty staff member's discretion. No overnight guests.

User participation


Further information

Public transport

Three Bridges train station - 5 minutes walk.


Currently have 5-8 volunteers, mostly help with catering. email or phone 01293 44712 for further information.


Food, clothes, household items, money. Phone 01293 447702 for details.

Is this page accurate?

If you work for Crawley Open House and would like to tell us about any of this information that needs updating please email the Homeless Link Information team. Please note this email address does not contact the service listed above so do not use it if you are looking for help or advice. 

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