Cranstoun - West Hill

Referral address

Greater London

Referral phone

0207 501 2615

Referral email


Who is the project for?

Who do we help?

People who are homeless or at risk of being homeless who have drug and alcohol problems. Must have a local connection to Wandsworth. Can take clients on scripts. Clients must be willing to address their drug & alcohol issues in a meaningful way and attend a structured day programme in the community. Move on is via the private rent deposit scheme once abstinence or stabilization is achieved.

Who we cannot help

History of arson, schedule 1 offenders, sex offender.

  • Minimum age accepted: 18
  • Maximum age accepted: None

How to get a referral

Referral agencies

Only accept referrals from Maxine Gordon at St Mungo's on behalf of Wandsworth Council.

Referral procedure

Phone Mon-Fri 9am-5pm. Assessment interview. Require PSR, MG16, psychiatric reports if applicable. With applicant's consent, may request information from agencies/hostels they have previously been in contact with.

Length of stay

  • Minimum stay: 3-6 Months
  • Maximum stay: 2 Years

Support and accommodation

Support offered

2 staff based on-site 24 hour cover, emergency on-call system. Must attend weekly key work sessions and drug & alcohol day treatment in the community either non abstinent or abstinent for 3 months. This is a condition of residency Action plans with agreed outcomes, reviewed monthly. Peer support groups, life skills workshops and seminars, including relapse prevention. Referrals to counselling. Individual counselling. Training for independent living.

Rooms and charges

  • Single: 8
  • Total spaces: 8


  • Food: %author:field_hostels_food
  • Disabled facilities: None.

Rules and policies

User participation


Further information

Public transport

East Putney station nearby.


Volunteers help with admin, advocacy, cooking, form filling, accompanying residents to appointments, help with resident IT support. Email or phone 020 8335 1830 for further information.


Money/food/household goods , toiletries please ring 8335 1830 or 0207 223 2494 for details

Is this page accurate?

If you work for Cranstoun - West Hill and would like to tell us about any of this information that needs updating please email the Homeless Link Information team. Please note this email address does not contact the service listed above so do not use it if you are looking for help or advice.