Colchester Emergency Night Shelter

Referral address

39-41 Alexandra Road

Referral phone

01206 549885

Referral email


Who is the project for?

Who do we help?

Single homeless people, including some ex-offenders and those with drug, alcohol or mental health problems. No local connection needed.

Who we cannot help

Schedule 1 offenders.

  • Minimum age accepted: 18
  • Maximum age accepted: None

How to get a referral

Referral agencies

Accept self referrals and referrals from any agency.

Referral procedure

Phone after 9.30am to check if there will be a vacancy that night or call in from 7.15pm-11pm. Risk assessment. Staff help with filling in admissions forms and housing benefit claim.

Length of stay

  • Minimum stay: 1 night
  • Maximum stay: 28 nights plus

Support and accommodation

Support offered

3 full time and 9 part time staff, resettlement and welfare officer and 10 - 20 volunteers. 2 staff and 1-2 volunteers provide evening cover and 2 staff sleep-in overnight. Provide advice and information on housing and benefits, budgeting, careers. Computer training and more to suit client needs.

Rooms and charges

£3 per night required from residents in receipt of benefits. £31.75 per night for those not in receipt of benefits.

  • Single: 2
  • 2 bed: 9
  • Total spaces: 20


  • Furnishings: Rooms have a chair, chest of drawers and washbasin.
  • Food: %author:field_hostels_food
  • Disabled facilities: None.
  • Other facilities: 2 lounges, garden, laundry, computer suite

Rules and policies

House rules and tenure

No alcohol allowed on the premises. Smoking allowed in covered garden area only. Licence agreement.


Between 9pm-10.30pm, and also 3.30pm-7pm on Sun. No overnight guests.

User participation


Further information

Public transport

Shelter is within easy reach from town centre bus stops and Colchester Town station.


Please email or visit to download our application form.


Please contact,.uk or phone 01206 549 885 regarding donations or visit

Is this page accurate?

If you work for Colchester Emergency Night Shelter and would like to tell us about any of this information that needs updating please email the Homeless Link Information team. Please note this email address does not contact the service listed above so do not use it if you are looking for help or advice. 

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