Coastline Homeless & Social Exclusion Service
11 Basset Road
Who is the project for?
Who do we help?
Single people with support needs who are homeless or in housing need, including ex-offenders and people with substance misuse or mental health problems. Can accept applicants with well-behaved dogs.
Who we cannot help
No automatic exclusions.
- Minimum age accepted: 18
- Maximum age accepted: None
How to get a referral
Accept self referrals and referrals from any agency. Most referrals come from other voluntary agencies.
To make a referral you can telephone, drop in to our centre Monday-Friday 9am-5pm or email us. An application form must be completed by referral agency or the individual before interview. Risk assessment are always completed and we may require additional information to help us make our assessment. Referrals to supported houses via Initial Contact Team only.
Length of stay
- Minimum stay: 1 night
- Maximum stay: 2 years
Support and accommodation
A mix of full time and part time staff and volunteers are employed on a rota basis across all accommodation and day centre. 24 hour waking cover is provided in crisis unit and visiting support with emergency on-call system in supported houses. Compulsory keywork system for residents in supported houses (5-8 residents per keyworker) along with weekly meetings. Action plans with agreed outcomes are set and reviewed regularly. Staff give general support and advice to residents, from getting and keeping a Tenancy, managing a budget, eating well for less.
Rooms and charges
Contact project for details of charges.
- Single: 48
- Total spaces: 48
- Furnishings: Rooms fully furnished, with washbasins.
- Food: %author:field_hostels_food
- Disabled facilities: Adapted showers in crisis centre. Some rooms are on the ground floor. Day centre has full wheelchair access.
Rules and policies
House rules and tenure
No alcohol allowed. Smoking only allowed in outside area near emergency unit. Compulsory keywork and residents' meetings in houses. Licence agreement.
Not allowed in crisis unit. Until 11pm in supported houses. No overnight guests.
Camborne train and bus stations - 2 minutes walk.
Contact firstname.lastname@example.org for details of volunteering opportunities.
Food, clothes. Phone 01209 200086 for details.
Is this page accurate?
If you work for Coastline Homeless & Social Exclusion Service and would like to tell us about any of this information that needs updating please email the Homeless Link Information team. Please note this email address does not contact the service listed above so do not use it if you are looking for help or advice.