Chess Homeless

Referral address

200 New London Road

Referral phone

01245 281104

Referral email


Who is the project for?

Who do we help?

Single homeless people. Prefer applicants to have a local connection to Chelmsford/Essex generally and to those beyond.

Who we cannot help

No automatic exclusions.

  • Minimum age accepted: 18
  • Maximum age accepted: None

How to get a referral

Referral agencies

Accept self referrals and referrals from any agency.

Referral procedure

Phone or call in Mon-Fri 8am-5pm, 7pm-10pm, Sat-Sun 7pm-10pm. Referral form filled in by staff. Require proof of ID for Housing Benefit.

Length of stay

  • Minimum stay: 1 night
  • Maximum stay: 28 nights

Support and accommodation

Support offered

1 staff member and 1 volunteer on shift each night. Staff available 7am-9am, 7pm-11pm, sleep-in cover. Staff also available in office 9am-1pm. Staff provide advice, help with benefits, accompany to appointments and provide individual support as appropriate.

Rooms and charges

£24.50pw required from residents in receipt of benefits.

  • Single: 11
  • Total spaces: 11


  • Furnishings: Rooms fully furnished, with washbasins.
  • Food: %author:field_hostels_food
  • Disabled facilities: None.
  • Other facilities: Lounge, computer facilities, TV.

Rules and policies

House rules and tenure

No alcohol or smoking allowed on the premises. Licence agreement.


Visitors allowed only at staff discretion. No overnight guests.

User participation


Further information

Public transport

Chelmsford train and bus stations - 10 minutes walk.

Is this page accurate?

If you work for Chess Homeless and would like to tell us about any of this information that needs updating please email the Homeless Link Information team. Please note this email address does not contact the service listed above so do not use it if you are looking for help or advice. 

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