Changing Lives - Roycroft House

Referral address

219 Westgate Road
Newcastle upon Tyne

Referral phone

0191 221 0076

Referral email


Who is the project for?

Who do we help?

Single homeless women with low support needs, including those with mental health problems, people with substance misuse issues, ex-offenders and people with learning difficulties.

Who we cannot help

No automatic exclusions.

  • Minimum age accepted: 18
  • Maximum age accepted: None

How to get a referral

Referral agencies

Referrals primarily come via Newcastle Gateway. Some internal transfers are made between other Cyrenians accommodation services. Women's services also have the ability to hold a bed open for women due to be released from prison.

Referral procedure

Newcastle Gateway referrals must present as homeless at the Housing Advice Centre and be referred electronically. Interview.

Length of stay

  • Minimum stay: 3 months
  • Maximum stay: 2 years

Support and accommodation

Support offered

Staff available 24 hour hours at nearby Francis House. Staff visit Roycroft daily and at midnight. Keywork system (6 residents per keyworker), weekly meetings. Action plans with agreed outcomes, reviewed quarterly. Provide support with living skills, healthy living, social and emotional wellbeing, and accessing employment and training.

Rooms and charges

£7.95pw required from residents in receipt of benefits.

  • Single: 6
  • Total spaces: 6


  • Furnishings: Rooms fully furnished, with washbasins.
  • Food: %author:field_hostels_food
  • Disabled facilities: None.

Rules and policies

House rules and tenure

No alcohol allowed in communal areas. Smoking allowed in own room only. Licence agreement.


Between 9am-4pm Mon-Fri. No male guests. No overnight guests.

User participation


Further information

Public transport

Newcastle train station - 5 minutes walk.


Currently 1 volunteer. Need volunteers to run activities eg crafts, cookery. Phone Head Office on 0191 273 8891 for further information.


Clothes, food, household goods, cooking materials. Contact project for details.

Is this page accurate?

If you work for Changing Lives - Roycroft House and would like us to amend any of this information please email us today.

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