Changing Lives - Francis House

Referral address

202 Westgate Road
Newcastle upon Tyne

Referral phone

0191 221 0076

Referral email


Who is the project for?

Who do we help?

Single homeless women. Priority given to applicants with a local connection to Newcastle.

Who we cannot help

No automatic exclusions.

  • Minimum age accepted: 18
  • Maximum age accepted: None

How to get a referral

Referral agencies

Accept referrals from any agency, ideally through the Gateway referral system.

Referral procedure

Application form completed by potential resident and referring agency, where applicable. Require proof of identity.

Length of stay

  • Minimum stay: 1 week
  • Maximum stay: 2 years

Support and accommodation

Support offered

4 full time day staff, 1 waking night worker on-site. Keywork system (3-4 residents per worker), weekly-monthly meetings. Staff provide support around independent living skills and resettlement.

Rooms and charges

£10.12pw required from residents in receipt of benefits.

  • Single: 11
  • Total spaces: 11


  • Furnishings: Rooms fully furnished, with washbasins.
  • Food: %author:field_hostels_food
  • Disabled facilities: None.

Rules and policies

House rules and tenure

No alcohol allowed on the premises. Smoking only allowed in own room and rear yard. Licence agreement.


Women visitors only, Mon-Fri until 4pm in communal areas. No overnight guests.

User participation


Further information

Public transport

Newcastle train station - 5 minutes walk.


Currently have 2 volunteers, support residents with appointments, help with befriending, driving, painting & decorating. Phone 0191 273 8891 for further information.


Food, clothes, household goods, money. Phone 0191 221 0076 for details.

Is this page accurate?

If you work for Changing Lives - Francis House and would like us to amend any of this information please email us today.

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