Changing Lives - Abbott House

Referral address

1 Quarry Bank Court
Elswick Row
Newcastle upon Tyne

Referral phone

0191 226 1647

Referral email


Who is the project for?

Who do we help?

Single homeless people aged over 50 with support needs. No local connection required.

Who we cannot help

No automatic exclusions.

  • Minimum age accepted: 50
  • Maximum age accepted: None

How to get a referral

Referral agencies

Accept referrals from any agency. Many referrals come from the Homeless Liaison Project.

Referral procedure

Phone Mon-Fri 8am-4pm to request application form. Interview. Risk assessment. Require proof of ID.

Length of stay

  • Minimum stay: None
  • Maximum stay: 2 years

Support and accommodation

Support offered

4 full time and 1 part time staff, available Mon-Fri 8am-10pm, Sat & Sun 8am-8pm, night visits and emergency on-call system. Keywork system (3 residents per key worker), with meetings at least monthly. Action plans with agreed outcomes reviewed quarterly or as required. Offer support with basic living skills including budgeting, medication, attending GP and hospital appointments and welfare rights.

Rooms and charges

£28.48pw required from residents in receipt of benefits.

  • Single: 18
  • Total spaces: 18


  • Furnishings: Rooms fully furnished, with washbasins.
  • Food: %author:field_hostels_food
  • Disabled facilities: 4 rooms accessible to wheelchair users. Adapted toilet and shower room.
  • Other facilities: Lounge, conservatory, garden.

Rules and policies

House rules and tenure

Smoking only allowed in own room. No alcohol allowed on premises. Licence agreement.


Allowed up to 9pm (except mealtimes). Overnight guests with staff permission.

User participation


Further information

Public transport

Newcastle train station - 20 minutes walk. Buses 38, 10.


Phone 0191 273 8891 for further information about the volunteering programme.


Food, clothes, household goods, money. Phone 0191 273 8891 for details.

Is this page accurate?

If you work for Changing Lives - Abbott House and would like to tell us about any of this information that needs updating please email the Homeless Link Information team. Please note this email address does not contact the service listed above so do not use it if you are looking for help or advice. 

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