Catalyst - Osborne House

Referral address

Housing Needs, Borough of Broxbourne
Bishops' College
Churchgate, Cheshunt

Referral phone

01992 785570

Referral email


Who is the project for?

Who do we help?

Young single homeless people aged 16-25 with low-medium support needs. Must have a local connection to the area and be registered with Broxbourne Council Housing Needs Section.

Who we cannot help

Arsonists, sex offenders and chronic drug abusers.

  • Minimum age accepted: 16
  • Maximum age accepted: 25

How to get a referral

Referral agencies

Accept referrals from any agency. All applicants must be registered with Broxbourne Council Housing Needs Section.

Referral procedure

Phone any time for application form, completed by referral agency and applicant prior to interview. Require proof of ID.

Length of stay

  • Minimum stay: 6 months
  • Maximum stay: 18 months

Support and accommodation

Support offered

2 full time and 8 part time staff, available daily. Keywork system (4 residents per key worker), weekly-monthly meetings. Action plans with agreed outcomes, reviewed monthly. Staff provide support around independent living skills, benefits, drug and health awareness, access to education and training services. Regular residents' meetings.

Rooms and charges

£11.33pw required from residents in receipt of benefits.

  • Single: 5
  • Total spaces: 5


  • Furnishings: Rooms fully furnished, with washbasins and fridges.
  • Food: %author:field_hostels_food
  • Disabled facilities: None.
  • Other facilities: Lounge, garden.

Rules and policies

House rules and tenure

Compulsory residents' meetings. No alcohol or smoking allowed on the premises. Licence agreement.


Between 8am-10.45pm. No overnight guests.

User participation


Further information

Public transport

Theobalds Street and Cheshunt train stations - 30 mins walk. Bus stop opposite.


Accept any donations. Phone 01992 710009 or email for details.

Is this page accurate?

If you work for Catalyst - Osborne House and would like to tell us about any of this information that needs updating please email the Homeless Link Information team. Please note this email address does not contact the service listed above so do not use it if you are looking for help or advice. 

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