Catalyst - N Herts YP Service

Referral address

North Hertfordshire District Council
Gernon Road
Letchworth Garden City

Referral phone

01462 474000

Referral email


Who is the project for?

Who do we help?

Young single homeless people aged 16-25 with support needs, including care leavers. Can accommodate 6 single parents with children. Priority given to applicants with a local connection to the North Herts area.

Who we cannot help

Arsonists, sex offenders. Those with support needs which cannot be met by the project.

  • Minimum age accepted: 16
  • Maximum age accepted: 25

How to get a referral

Referral agencies

Accept referrals from any agency. Referrals are filtered by North Herts District Council Housing Needs Department.

Referral procedure

Phone Mon-Fri 9am-5pm for referral form. Interview and risk assessment.

Length of stay

  • Minimum stay: 6 months
  • Maximum stay: 2 years

Support and accommodation

Support offered

2 full time and 6 part time staff on-site Mon-Fri 10am-4pm at Sun Street; Jubilee House has almost 24/7 cover. Keywork system, weekly-monthly meetings. 3 month reviews. Staff help with independent living skills, budgeting, dealing with conflict, sustaining a tenancy.

Rooms and charges

£19.41 - £21.80 pw required from residents in receipt of benefits.

  • Single: 19
  • Flat: 2
  • Total spaces: 21


  • Furnishings: Room and flats fully furnished.
  • Food: %author:field_hostels_food
  • Disabled facilities: 7 rooms in Jubilee House and 3 at Sun Street are accessible to wheelchair users.
  • Other facilities: Jubilee House has communal lounge, activity room, conservatory, garden.

Rules and policies

House rules and tenure

Must engage with support offered. No alcohol or drugs allowed on premises. Both schemes are no smoking schemes. Licence agreement.


2 per resident 8am-11pm. One guest can stay overnight twice a week. Friday and Saturday night.

User participation


Further information

Public transport

Hitchin train station around 1 mile away from Jubilee House and buses 2 mins away Baldock train station around half a mile away and buses 2 mins. .

Is this page accurate?

If you work for Catalyst - N Herts YP Service and would like to tell us about any of this information that needs updating please email the Homeless Link Information team. Please note this email address does not contact the service listed above so do not use it if you are looking for help or advice. 

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