Calico - Gateway

Referral address

Housing Advice Team
Parker Lane
Burnley
BB11 2DS

Referral phone

01282 686375

Referral email

housing@burnley.gov.uk

Website

https://www.homeless.org.uk/www.burnley.gov.uk%2C


Who is the project for?

Who do we help?

Male or female 18 plus with complex needs ranging from offending behaviour, substance mis-use, homeless, mental or physical health problems. Referrals are assessed on a needs and locality basis. Tier 1 - Local connection to East Lancashire Tier 2 – Local connection to the whole of Lancashire (excluding Blackpool and Blackburn) Tier 3 – The whole of the UK including Blackpool and Blackburn.

Who we cannot help

Each individual will be assessed on a risk and need basis.

  • Minimum age accepted: 18
  • Maximum age accepted: None

How to get a referral

Referral agencies

Referrals are made via your local housing needs department so locality connection can be assessed.

Referral procedure

A referral can be made anytime via your local housing needs department at your local council. A referral form is required to be completed fully.

Length of stay

  • Minimum stay: -
  • Maximum stay: 2 Years

Support and accommodation

Support offered

8 full time key-workers, along with 2 weekend key-workers, 1 Health and Wellbeing Officer and 4 Night Concierge staff. The project is staffed 24/7. Key-work sessions are held as often as necessary dependant on need. A minimum of 1 session per week. Support offered is what is deemed necessary ranging from benefits, GP, mental health referral, dentist, counselling referral, substance misuse support and referrals, harm reduction, life skills, housing and move on.

Rooms and charges

Top up charge of £8.54 per week.

  • Total spaces: 30

Facilities

  • Furnishings: All rooms fully furnished
  • Food: %author:field_hostels_food
  • Disabled facilities: 1 x Disabled access crisis room 2 x Disabled access rooms in the main project
  • Other facilities: Communal kitchen, dining area, TV lounge, quiet room, court yard, IT suite, training room, one to one rooms.

Rules and policies

House rules and tenure

Licence agreement. Residents allocated a key-worker. Compulsory to engage with key-worker sessions, attend a minimum of 2 hours per week of in house activities, engage with substance misuse service if applicable & display willingness to change. Not allowed to use substances, consume alcohol & smoke.

Visitors

Visitors are allowed with prior arrangements at designated times in the communal area, no visitors under the age of 18 years. No over night guests permitted.

User participation

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Further information

Public transport

Bus and train route and town centre all within 5 minute walking distance.

Volunteering

Phone 01282 686375 for further information.

Donations

Donations of gift vouchers in small denominations for Tesco/Asda for toiletry starter pack to be purchased. Food, clothes or money also accepted. Contact us on 01282 686375 for further information.


Is this page accurate?

If you work for Calico - Gateway and would like to tell us about any of this information that needs updating please email the Homeless Link Information team. Please note this email address does not contact the service listed above so do not use it if you are looking for help or advice. 

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