Calderdale Metropolitan Borough Council - Housing Options Service

Halifax Customer First
19 Horton Street
Halifax
UK

Address

Halifax Customer First
19 Horton Street
Halifax
UK

Phone

01422 392460

Email

housingoptions@calderdale.gov.uk

Website

http://www.calderdale.gov.uk


Service offered

Assessment of priority need under the Housing Act. Can provide temporary accommodation for those assessed as in priority need - those with children or pregnant, vulnerable because of age (60+), disability or at risk from violence. General housing advice and information for private and council tenants and homeless people. Deal with harassment and illegal eviction. Out of hours phone 01422 288000.

Who do we help?

People who are or may be priority homeless and the general public.

Area served

Calderdale - Halifax, Brighouse, Elland, Sowerby Bridge, Hebden Bridge, Todmorden.


How to contact

Best way to get in touch

Phone or drop-in to see the duty officer.

Opening times

  • Monday: 9am - 5pm
  • Tuesday: 9am - 5pm - emergencies only
  • Wednesday: 9am - 5pm
  • Thursday: 9am - 5pm - emergencies only
  • Friday: 9am - 5pm

Accessibility

Adapted toilets

No

Wheelchair access

Yes - full


Further information

Public transport

Train station - 5 minutes walk. Halifax bus station - 10 minutes walk.


Is this page accurate?

If you work for Calderdale Metropolitan Borough Council - Housing Options Service and would like to tell us about any of this information that needs updating please email the Homeless Link Information team. Please note this email address does not contact the service listed above so do not use it if you are looking for help or advice. 

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