Burton upon Trent YMCA - Young People's Service

Referral address

James Court
James Street
Burton upon Trent
DE14 3ST

Referral phone

01283 547211

Referral email




Who is the project for?

Who do we help?

Single vulnerable homeless people Local connection to Staffordshire.

Who we cannot help

Convicted sex offenders. Those with a history of violence or arson. Those with a Class A drug dependency who are not addressing their problem through rehab. People with housing arrears may be accepted if a payment plan is agreed.

  • Minimum age accepted: 18
  • Maximum age accepted: 99

How to get a referral

Referral agencies

Accept self referrals and referrals from any agency.

Referral procedure

All referrals come through the YMCA's Mediation Service. Phone for an appointment Mon-Fri 9am-5pm. Referral interview and risk assessment.

Length of stay

  • Minimum stay: 6 months
  • Maximum stay: 2 years

Support and accommodation

Support offered

Three projects with total of 7 full time staff, available Mon-Fri 9am-5pm. Night support workers, emergency on-call system. Staff offer help with budgeting, domestic skills, accessing employment and training and making contact with other agencies. Staff provide the life skills programme.

Rooms and charges

Residents responsible for paying own utility bills.

  • Flat: 52
  • Total spaces: 52


  • Furnishings: Flats fully furnished.
  • Food: %author:field_hostels_food
  • Disabled facilities: One flat is fully wheelchair accessible.

Rules and policies

House rules and tenure

Compulsory support programme. Licence agreement in single rooms. Licence agreement then assured shorthold tenancy in flats.


Up to 3 visitors with staff permission. 1 guest over 16 up to 3 nights per week.

User participation


Further information

Public transport

Burton train station - 5-10 minutes depending on site.

Is this page accurate?

If you work for Burton upon Trent YMCA - Young People's Service and would like us to amend any of this information please email us today.

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