Brighter Futures - 90 Hope Street

Referral address

90 Hope Street
Hanley
Stoke on Trent
ST1 5BY

Referral phone

01782 406000

Referral email

info@brighter-futures.org.uk

Website

http://www.brighter-futures.org.uk


Who is the project for?

Who do we help?

Single people who are homeless or in acute housing need. Priority given to rough sleepers and women involved in prostitution. Priority given to people with a local connection.

Who we cannot help

People who have been previously barred (reviewed weekly or on request).

  • Minimum age accepted: 18
  • Maximum age accepted: 65

How to get a referral

Referral agencies

Accept self referrals and referrals from any agency.

Referral procedure

Phone or call in 24 hours a day. Until 2pm prioritise rough sleeper team referrals. Carry out risk assessment.

Length of stay

  • Minimum stay: 1 night
  • Maximum stay: 2 years

Support and accommodation

Support offered

16 full time and 6 relief staff, plus 3 support staff per shift (2 at night), 24 hour waking cover. Compulsory keyworker system, weekly meetings. Support plans with agreed outcomes, reviewed weekly. Staff provide advice, help with benefits and independent living skills, and make referrals to specialist services.

Rooms and charges

£33.22pw required from residents in receipt of benefits.

  • Single: 26
  • Total spaces: 26

Facilities

  • Furnishings: Rooms fully furnished, with washbasins.
  • Disabled facilities: 1 single room accessible to wheelchair users. Lift.

Rules and policies

House rules and tenure

Compulsory keywork meetings. No alcohol allowed on the premises. Smoking allowed in own room only. Licence agreement.

Visitors

9.30am-4.30pm on ground floor only and signed in by residents. No overnight guests.


Further information

Public transport

Hanley bus station - 15 minutes walk.

Volunteering

Currently have 30 volunteers, helping with catering, admin, befriending, mentoring. Email jonathan.goodwin@brighter-futures.org.uk or phone him on 01782 406000 for further information.

Donations

Food. Phone 01782 406000 for details.


Is this page accurate?

If you work for Brighter Futures - 90 Hope Street and would like us to amend any of this information please email us today.

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