Branches Hostel

Referral address

740 Forest Road
Greater London
E17 3HR

Referral phone

020 8520 6363

Referral email


Who is the project for?

Who do we help?

Single homeless men and women and rough sleepers. We accept people with mental health, substance and alcohol misuse support needs.

Who we cannot help

We are based in a neighbourhood which has primary and secondary schools.

  • Minimum age accepted: 18
  • Maximum age accepted: 68

How to get a referral

Referral agencies

Priority given to referrals from Waltham Forest Housing.

Referral procedure

Email or phone 8am-6pm. Application form to be completed by applicant (with support of referring agency). Initial interview. Require proof of identification, for example, passport, benefits letter. Applicant must be eligible for housing benefit.

Length of stay

  • Minimum stay: 1-3 Months
  • Maximum stay: 2 Years

Support and accommodation

Support offered

Support and Resettlement Team 8am to 8pm. 12-hour waking Night Concierges. Compulsory key-work with meetings at least weekly in the first 3 months. Clients are required to commit to working with Key-workers, and agree Action Plans for moving forward. Staff assess individuals’ needs, provide support, advocacy and make referrals to relevant agencies e.g. primary healthcare and substance/alcohol support services. Training, learning, education and volunteering opportunities available.

Rooms and charges

  • Single en suite 27
  • Total spaces: 27


  • Food: %author:field_hostels_food
  • Disabled facilities: 1 adapted room, plus adapted shwer facilities on ground floor. wheelchair accessible.

Rules and policies

User participation


Further information

Public transport

Walthamstow Central or Blackhorse Road tube stations.Overground – Wood Street Station. Buses 97, 123, 158.


We are increasing our volunteer offer. Application Form is on-line via our website, or telephone/call in for an Application Form. Looking for people with interests in music, or cooking (to run basic classes), gardening; and befrienders – people to accompany individuals to appointments.


Non-perishable food. Clean clothes only! Household goods or furniture – in good condition only! Phone 020 8520 6363 or email for details.

Is this page accurate?

If you work for Branches Hostel and would like to tell us about any of this information that needs updating please email the Homeless Link Information team. Please note this email address does not contact the service listed above so do not use it if you are looking for help or advice. 

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