Branches Hostel

Referral address

740 Forest Road
E17 3HR

Referral phone

020 8520 6363

Referral email


Who is the project for?

Who do we help?

Single homeless men and women and rough sleepers. We accept people with mental health, substance and alcohol misuse support needs. Priority is given to people with a LB Waltham Forest connection but also accept referrals from neighbouring boroughs – Enfield, Redbridge, Newham, Hackney, Haringey.

Who we cannot help

People with a history of child sex offences. People with a history of arson.

  • Minimum age accepted: 18
  • Maximum age accepted: 68

How to get a referral

Referral agencies

Priority given to referrals from London Street Rescue, Waltham Forest Homeless and Housing Services. Also accept referrals from any agency working with homeless people or rough sleepers.

Referral procedure

Email or phone 8am-6pm. Application form to be completed by applicant (with support of referring agency). Initial interview. Require proof of identification, for example, passport, benefits letter. Applicant must be eligible for housing benefit.

Length of stay

  • Minimum stay: 3 months
  • Maximum stay: 24 months

Support and accommodation

Support offered

Support and Resettlement Team 8am to 8pm. 12 hour waking night concierge. Compulsory key-work with meetings at least weekly in the first 3 months. clients required to commit to working with Support Team; and agree Action Plans for moving forward. Staff assess individuals’ needs, provide support and make referrals to relevant agencies e.g. health services and meaningful occupation opportunities.

Rooms and charges

£15pw service charge.

  • Single: 27
  • Total spaces: 27


  • Furnishings: Rooms are self-contained with en-suite.
  • Food: %author:field_hostels_food
  • Disabled facilities: 1 adapted room. Most rooms on ground floor are wheelchair accessible.
  • Other facilities: Garden. IT suite – accessible 24/7 (subject to noise restrictions). Communal lounge / dining / pool table area.

Rules and policies

House rules and tenure

A dry hostel - no alcohol on he premises. Smoking allowed only in designated external areas. Licence agreement.


Limited visitor policy.

User participation


Further information

Public transport

Walthamstow Central or Blackhorse Road tube stations. Overground – Wood Street Station. Buses 97, 123, 158.


We are developing our volunteer offer. Application Form is on-line via our website; or telephone/ call in for an Application Form. Looking for people with an interest in music; or cooking (to run basic classes); gardening; 'befrienders' – people to accompany individuals to appointments.


Non-perishable food. Clean clothes only! Household goods or furniture – in good condition only! Phone 020 8520 6363 or email for details.

Is this page accurate?

If you work for Branches Hostel and would like to tell us about any of this information that needs updating please email the Homeless Link Information team. Please note this email address does not contact the service listed above so do not use it if you are looking for help or advice. 

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