Branches Hostel

Referral address

740 Forest Road
Greater London
E17 3HR

Referral phone

020 8520 6363

Referral email


Who is the project for?

Who do we help?

Single homeless men and women and rough sleepers aged 18 to 65+. We accept people with multiple complex needs including mental health, substance and alcohol misuse. We have an in-house CBT Practitioner.

Who we cannot help

History of arson. Schedule 1 offenders. Danger to self or others. Recent history of arson.

  • Minimum age accepted: 18
  • Maximum age accepted: 68

How to get a referral

Referral agencies

Priority given to referrals via Waltham Forest Housing. Other agencies to refer via WF Housing.

Referral procedure

Email or phone 8am-6pm. Application form to be completed by applicant (with support of referring agency). Initial interview. Require proof of identification, for example, passport, benefits letter. Applicant must be eligible for housing benefit.

Length of stay

  • Minimum stay: 1-3 Months
  • Maximum stay: 2 Years

Support and accommodation

Support offered

Support and Resettlement Team 8am to 8pm. 12-hour waking Night Concierges. Compulsory key-work with meetings at least weekly in the first 3 months. Clients are required to commit to working with Key-workers and with other agencies, as relevant to support needs. Tailored, whole-person support, advocacy and referrals to relevant agencies e.g. primary healthcare and substance/alcohol rehab services. Opportunities for life-skills development, learning and educational courses in-house and through local organisations, and volunteering.

Rooms and charges

  • En-suite: 27
  • Total spaces: 27


  • Food: %author:field_hostels_food
  • Disabled facilities: 1 adapted room, plus adapted shower facilities on ground floor. Wheelchair accessible.

Rules and policies

User participation


Further information

Public transport

Walthamstow Central or Blackhorse Road tube stations. Overground – Wood Street Station. Buses 97, 123, 158.


Volunteering application form is on-line via our website, or telephone/call in for an application form. We're looking for people who want to share their skills or interests - cooking , gardening, or who can be befrienders and accompany individuals to appointments - health, benefits.


Non-perishable food. Clean clothes only! Household goods or furniture in good condition only! Phone 020 8520 6363 or email for details.

Is this page accurate?

If you work for Branches Hostel and would like to tell us about any of this information that needs updating please email the Homeless Link Information team. Please note this email address does not contact the service listed above so do not use it if you are looking for help or advice. 

Other services nearby