Birkenhead Forum HA - The Lock and The Quays

Referral address

CH65 2DL

Referral phone

0800 234 6007

Referral email


Who is the project for?

Who do we help?

Young single homeless people aged 18-25 with low-medium support needs. Local connection required.

Who we cannot help

No Automatic Exclusions.

  • Minimum age accepted: 18
  • Maximum age accepted: 25

How to get a referral

Referral agencies

Cheshire West & Chester Housing Solutions, tel 0300 123 2442.

Referral procedure

Via our free phone Housing Allocations Team 0800 234 6007

Length of stay

  • Minimum stay: 1-3 Months
  • Maximum stay: 2 Years

Support and accommodation

Support offered

Staff on-site 24 hours at The Lock, with waking night cover. A lower level of support and emergency on-call service is provided for residents at The Quays. Residents in the dispersed Ellesmere Port houses are given visiting support.

Rooms and charges

  • Total spaces: 16


  • Food: %author:field_hostels_food
  • Disabled facilities: 1 room at The Lock is accessible for wheelchair users.

Rules and policies

User participation


Further information

Public transport

Ellesmere Port train station

Is this page accurate?

If you work for Birkenhead Forum HA - The Lock and The Quays and would like to tell us about any of this information that needs updating please email the Homeless Link Information team. Please note this email address does not contact the service listed above so do not use it if you are looking for help or advice. 

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