Barnardos - Rachel House

Referral address

c/o Central Access Point
Town Hall
Knowsley Street

Referral phone

0161 253 5000

Referral email


Who is the project for?

Who do we help?

Young single homeless people aged 16-21. Local connection to Bury required.

Who we cannot help

No automatic exclusions.

  • Minimum age accepted: 16
  • Maximum age accepted: 21

How to get a referral

Referral agencies

Accept referrals only from Central Access Point.

Referral procedure

Call in or phone Mon-Fri 9am-5pm for application form, completed by applicant and referral agency before interview. Require proof of ID, eg passport, NI card, and relevant background information from all involved agencies.

Length of stay

  • Minimum stay: 7 months
  • Maximum stay: 1 year

Support and accommodation

Support offered

5 full time staff on-site, sleep-in cover. Keywork system (1-2 residents per worker), weekly-fortnightly meetings. Action plans with agreed outcomes, reviewed quarterly. Staff provide practical support around maintaining tenancy, debt, advocacy, advice and information, registering with GP and dentist. General emotional support, signposting to drug or alcohol agencies.

Rooms and charges

£3.60pw required from residents in receipt of benefits.

  • Flat: 12
  • Total spaces: 13


  • Furnishings: Flats fully furnished.
  • Food: %author:field_hostels_food
  • Disabled facilities: 1 flat accessible to wheelchair users.
  • Other facilities: Lounge, computer, garden.

Rules and policies

House rules and tenure

Must participate in keywork and residents' meetings. No alcohol allowed in communal areas. Smoking in own flats only. Licence agreement.


Restricted access with staff permission.

User participation


Further information

Is this page accurate?

If you work for Barnardos - Rachel House and would like to tell us about any of this information that needs updating please email the Homeless Link Information team. Please note this email address does not contact the service listed above so do not use it if you are looking for help or advice. 

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