Axiom HA - The New Haven

Referral address

21 Towler Street

Referral phone

01733 554858

Referral email


Who is the project for?

Who do we help?

Single homeless people including those with mental health problems, learning difficulties and dependency problems. Accept ex-offenders and those on bail conditions. Must have a local connection to Peterborough.

Who we cannot help

Those under the influence of alcohol, non-prescription drugs or solvents at time of admission.

  • Minimum age accepted: 18
  • Maximum age accepted: None

How to get a referral

Referral agencies

Accept self referrals and referrals from any agency in the local area.

Referral procedure

Phone in advance 24 hours a day or call in 8am-8pm, first come, first served basis. Risk assessment before admission. Admission and housing benefit forms filled in on arrival. Require proof of ID and National Insurance number.

Length of stay

  • Minimum stay: 12 weeks
  • Maximum stay: 12 weeks

Support and accommodation

Support offered

4 staff. Staff provide advice, counselling and independent living skills training.

Rooms and charges

£4.06pw required from residents in receipt of benefits.

  • Single: 18
  • Crash bed 1
  • Total spaces: 19


  • Furnishings: Rooms have basic furniture and washbasins.
  • Food: %author:field_hostels_food
  • Disabled facilities: Ramps.
  • Other facilities: Lounge, learning centre, garden.

Rules and policies

House rules and tenure

Compulsory residents' meetings. No alcohol allowed on the premises. Smoking allowed in own rooms only. Licence agreement.


Not allowed.

User participation


Further information

Public transport

Peterborough Train Station - within 2 miles; Peterborough Bus Station – within 2 miles; Bus Stop – within 200 metres


Household good, Money (Cheques), Food perishables and non-perishables.

Is this page accurate?

If you work for Axiom HA - The New Haven and would like to tell us about any of this information that needs updating please email the Homeless Link Information team. Please note this email address does not contact the service listed above so do not use it if you are looking for help or advice. 

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