Alexandra House

Referral address

59 Imperial Road

Referral phone

01395 279702

Referral email


Who is the project for?

Who do we help?

Single homeless people. local connection is required.

Who we cannot help

Street homeless people with no fixed address. May not accept those currently using illegal substances, or those with alcohol dependency or a history of arson.

  • Minimum age accepted: 18
  • Maximum age accepted: None

How to get a referral

Referral agencies

Accept referrals from any agency.

Referral procedure

Phone Mon-Fri 9am-5pm. Application form and interview with 2 members of staff.

Length of stay

  • Minimum stay: 6 months
  • Maximum stay: 2 years

Support and accommodation

Support offered

Staff on-site Mon-Fri 9am-5pm. Keyworker system with weekly-fortnightly meetings. Staff provide assistance with benefits, life skills training and referrals to other agencies.

Rooms and charges

£13.83pw required from residents in receipt of benefits.

  • Flat: 23
  • Total spaces: 23


  • Furnishings: Flats part furnished.
  • Disabled facilities: 3 flats are accessible to wheelchair users and specifically adapted for people with disabilities. Visual alarm.

Rules and policies

House rules and tenure

No alcohol in communal areas. Smoking allowed in own flat only. Tenancy agreement.


Can stay overnight, maximum 3 nights per week for each guest.

Further information

Public transport

Located in town centre. Train station - 2 minutes walk.

Is this page accurate?

If you work for Alexandra House and would like us to amend any of this information please email us today.

Other services nearby