Action Homeless - Leicester

Referral address

Duty Desk
Mayfield House
10 St James Terrace

Referral phone

0116 221 1857

Referral email


Who is the project for?

Who do we help?

Single homeless people with low to medium support needs.

Who we cannot help

People with a history of arson, violence or sex offences.

  • Minimum age accepted: 18
  • Maximum age accepted: None

How to get a referral

Referral agencies

Accept referrals via Leicester City Council single access point and Action Homeless duty desk.

Referral procedure

Phone above number Mon-Fri 9am-5pm, 0115 221 1855 outside these hours.

Length of stay

  • Minimum stay: 28 days
  • Maximum stay: 2 years

Support and accommodation

Support offered

Some of the accommodation has 24 hour staff support, some is supported daily 9am-5pm. Dedicated support and engagement officers. workshops and group training on housing sustainment, ready for work and holistic support.

Rooms and charges

£15-£35pw required from residents in receipt of benefits.

  • Single: 45
  • Total spaces: 45


  • Furnishings: Rooms fully furnished.
  • Food: %author:field_hostels_food
  • Disabled facilities: Some properties are fully accessible to wheelchair users.
  • Other facilities: Lounge, garden.

Rules and policies

House rules and tenure

No smoking allowed on the premises. No alcohol in some properties. Must engage with support offered. House rules. Licence agreement.


May need staff agreement, depending on property. No overnight guests.

User participation


Further information


See website for details of volunteering opportunities or email for further information.


Food, clothes, household goods, money. Email for details.

Is this page accurate?

If you work for Action Homeless - Leicester and would like to tell us about any of this information that needs updating please email the Homeless Link Information team. Please note this email address does not contact the service listed above so do not use it if you are looking for help or advice. 

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