Access Community Trust - Phoenix House

Referral address

45-46 Kirkley Cliff Road
NR33 0DF

Referral phone

01502 527215

Referral email


Who is the project for?

Who do we help?

Single adult Homeless (18+) No local connection required. No pets allowed.

  • Minimum age accepted: 18
  • Maximum age accepted: 65

How to get a referral

Referral agencies

Accept self referrals and referrals from any agency. Require background information for Probation Service, Social Services and health service referrals.

Referral procedure to complete an online referral.

Length of stay

  • Minimum stay: None
  • Maximum stay: 2 Years

Support and accommodation

Support offered

2 full time support staff, from 8am till 9pm weekdays and 10am till 6pm at weekends. Adhoc Night time cover is provided by an Access Night Team Member who are mobile between 9pm and 8am and cover all non-staffed projects. Staff offer advice and support according to individual need, including referrals to drug and alcohol counselling and help with accessing health care services. Advice and support around living skills and accessing training. Budgeting skills and maximising benefits. Support to move into independent accommodation.

Rooms and charges

  • Single: 23
  • Total spaces: 23


  • Food: %author:field_hostels_food
  • Disabled facilities: None.

Rules and policies

User participation


Further information

Public transport

Lowestoft train station - 20 minutes walk.


contact Access Head Office on 01502 527200 to express and interest.


Clothes, shoes, bedding, crockery, cutlery etc 01502 527215.

Is this page accurate?

If you work for Access Community Trust - Phoenix House and would like to tell us about any of this information that needs updating please email the Homeless Link Information team. Please note this email address does not contact the service listed above so do not use it if you are looking for help or advice. 

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