Access Community Trust - Lowestoft, Avenue Mansions

Referral address

Keswick Hall

Referral phone

0808 168 4555

Referral email


Who is the project for?

Who do we help?

Young single homeless people and those threatened with homelessness. No local connection required. Priority to those who have already spent some time in supported housing.

Who we cannot help

No automatic exclusions.

  • Minimum age accepted: 16
  • Maximum age accepted: 21

How to get a referral

Referral agencies

Only accept referrals via Suffolk Co-ordination Service call 01284757150.

Referral procedure

See website for details and referral form. Young person is invited to look around and attend informal interview.

Length of stay

  • Minimum stay: 6 months
  • Maximum stay: 2 years

Support and accommodation

Support offered

Staff provide visiting support. Emergency on-call system. key worker system, regular meetings. Advice and support around independent living skills, budgeting, cooking, accessing benefits, training and employment. Referral to specialist services. Residents have access to OCN accredited Passport to Independence.

Rooms and charges

Residents pay own council tax and utilities bills.

  • Total spaces: 8


  • Furnishings: Unfurnished apart from cooker and fridge.
  • Food: %author:field_hostels_food
  • Disabled facilities: None.

Rules and policies

House rules and tenure

Smoking in own rooms only. Must attend keywork and house meetings. Licence agreement.


7am-11pm, no under 16s. Overnight guests with staff permission.

User participation


Further information


No volunteers at present, but welcome enquiries. Email for further information.


Household goods, money. Email for details.

Is this page accurate?

If you work for Access Community Trust - Lowestoft, Avenue Mansions and would like to tell us about any of this information that needs updating please email the Homeless Link Information team. Please note this email address does not contact the service listed above so do not use it if you are looking for help or advice. 

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