Transforming case management: In-Form annual conference

Tuesday, 2 October 2018

Taking a complete look at client relationship and service management for homelessness and supported housing organisations.

Event programme          Book your place

About the event

This event will take an in depth look at case management, focusing on In-Form, the complete case management solution for the homelessness and supported housing sector. Throughout the day we will explore how the system includes a range of features that aid all aspects of client support, outcomes measurement and property management to enable you to provide better support to your clients. These tools can be used to manage all aspects of your organisation, following the journey of each client with ease, in a way that suits you. Simple to use, yet packed with features to make the most of your information and enable organisations of all sizes to spend more time working with the clients that matter most.

GDPR compliant and meeting the highest international standards for data security, this cloud-based system allows staff at all levels to access the information they need with just a touch of a button. Whether you need access in the access in the office, at a day centre, or on the go; In-Form is fully accessible at any time via PC, tablet or Smart phone.

The event will provide IT based solutions and case management practice that supports Chief Executives, senior managers and heads of service alike, as well as frontline staff in their day-to-day work.

Whether you have been using In-Form for a number of years or want to find out more about our solution for your organisation, there is something for everybody at this event.


The event will start at 10am, and will finish at 4.30pm. It will be followed by drinks with the In-Form team at a local venue. Please click here to view the programme in full.

Each breakout series will include up to 4 different types of session:
Technical - taking a closer look at one aspect of the In-Form system
Case study - hearing how one service is using In-Form
Case management in practice - looking at an area of homelessness case management practice
Theory - unpicking some of the more theoretical considerations when undertaking case management

This event is aimed at:

  • Existing In-Form users
  • Potential In-Form users
  • Chief Executives and senior managers
  • Heads of service
  • Technical staff
  • Frontline staff


America Square Conference Centre
1 America Square
17 Crosswall

Please click here for a map and directions.

Book your place

This event is free for you to attend. Please book your place below. Each booking includes all conference materials, lunch and refreshments.

Upon booking we would like to know if you would like to be a part of the In-Form DataLab. Please see below for more information.

Book your place

In-Form DataLab needs you!

The In-Form DataLab is a Homeless Link initiative which brings together anonymised data directly from a range of organisations using Homeless Link’s In-Form system. It aims to become an authoritative source of information about the changing profile and needs of homeless people and the effectiveness of interventions in ending their homelessness. It is a free initiative for In-Form users to join and won’t take very much of your time. Organisations involved in the project sign a data sharing agreement and receive insight reports and analytics about their data as well as benchmark information. For more information please contact

Talk To Us

Kate Alaway

Conference and events manager

Kate manages our national programme of events that address the latest topics of interest in the homelessness sector. The events include our annual conference, one-day conferences, parliamentary reception and our rolling programme of webinars.

Telephone: 020 7840 4461
Twitter: @ConferenceKate

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