Online Training

Our training is being delivered online via the Zoom platform, and will be until at least the end of the year. We will re-introduce face to face training when it feels safe to do so. Our online courses are run live with a trainer enabling you to ask questions and learn from their expertise, but also share ideas, unpick issues and learn from your peers on the course.

We aim to run courses that address current issues and cover the latest in homelessness and supported housing policy and practice.

  • Black, Asian and Minoritised Groups and homelessness

    Monday, 7 February 2022 | Online | 9.30am-4.00pm

    This course aims to develop knowledge and understanding of the types of multiple disadvantage and important issues facing individuals who are experiencing homelessness and who are from a Black, Asian or minoritised community and the unique struggles...

  • Trauma-informed for managers

    Wednesday, 9 February 2022 | Online | 9.30am-4.00pm

    This course will provide an overview of Complex Trauma and explore how a trauma-informed approach can be safely and effectively implemented by managers across their teams.

  • Motivational Interviewing: an introduction

    Monday, 24 January 2022 | Online | 9.30am-4.00pm

    Develop your knowledge and skills to enable you to positively engage with the people you support, and to help them make real and sustainable changes in their lives. This course merges the counselling and communication principles of Motivational...

  • Conflict management: handling violence and aggression

    Wednesday, 26 January 2022 | Online | 9.30am-4.00pm

    Learn how to safely manage and de-escalate volatile situations and resolve conflict.

  • Staff Supervision skills

    Thursday, 27 January 2022 | Online | 9.30am-4.00pm

    Improve your supervision skills to benefit your staff team and improve the performance of your service.

  • Professional Boundaries

    Monday, 31 January 2022 | Online | 9.30am-4.00pm

    Staff can be faced with dilemmas and can sometimes find themselves in tricky situations where they are uncertain of the most appropriate course of action. This course will enable participants to explore these critical issues.

  • Psychologically Informed Environments (PIE)

    Tuesday, 1 February 2022 | Online | 9.30am-4.00pm

    You will learn how to develop a psychologically informed environment. The course will look at the 5 key elements that make up a psychologically informed environment, as well as looking at how frontline staff can lead the change within their service...

  • Being strengths-based: understanding the approach and key principles

    Wednesday, 2 February 2022 | Online | 11:00 - 13:00 | FREE

    This webinar will cover what we mean when we talk about a Strengths-based approach. If you have heard this term and wondered exactly what it means, this event is for you

  • Supporting non-UK nationals: Practical support for non-UK nationals sleeping rough

    Monday, 14 February 2022 | Online | 09:30 - 13:00 | FREE

    Online training to explore the practical ways in which you can support non-UK nationals who are sleeping rough for frontline workers based in London.

  • Complex Needs, Dual Diagnosis and Personality Disorder

    Tuesday, 22 February 2022 | Online | 9.30am-4.00pm

    This course will provide an introduction to the these topics and will explore ways of supporting people and maintaining staff wellbeing.

  • Strengths-Based Practice: an introduction

    Monday, 21 March 2022 | Online | 9.30am-4.00pm

    Find out how working with peoples’ strengths can make their experience of services more dignified, personalised and empowering.

  • Supporting non-UK nationals: Practical support for non-UK nationals sleeping rough

    Tuesday, 22 March 2022 | Online | 12:30 - 16:00 | FREE

    Online training to explore the practical ways in which you can support non-UK nationals who are sleeping rough in London 

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