Online Training

Our training is being delivered online via the Zoom platform, and will be until at least the end of the year. We will re-introduce face to face training when it feels safe to do so. Our online courses are run live with a trainer enabling you to ask questions and learn from their expertise, but also share ideas, unpick issues and learn from your peers on the course.

We aim to run courses that address current issues and cover the latest in homelessness and supported housing policy and practice.

  • Motivational Interviewing: an introduction

    Wednesday, 28 April 2021 | Online | 2.30pm-4.00pm

    Develop your knowledge and skills to enable you to positively engage with the people you support, and to help them make real and sustainable changes in their lives. This course merges the counselling and communication principles of motivational...

  • Universal Credit and Supported Accommodation

    Tuesday, 4 May 2021 | Online | 10.00am-11.30am

    Against the backdrop of COVID-19 and the increase of Universal Credit (UC) claimants, this course will explore the key rules for UC and Housing Benefit (HB) and the need to claim HB to cover rent for people living in supported accommodation. 

  • Reporting Masterclass Training Course (Lightning)

    Thursday, 22 April 2021 | Online | 10.00am-4.00pm | Free

    This lightning reporting masterclass training course will go in-depth into the different topics of In-Form reporting and list views. 

  • In-Form – Reporting Masterclass Training Course (Classic)

    Wednesday, 28 April 2021 | Online | 10.00am-4.00pm | Free

    This classic reporting masterclass training course will go in-depth into the different topics of In-Form reporting and list views. 

  • Homelessness Law, Practice and the Homelessness Reduction Act

    Tuesday, 4 May 2021 | Online | 2.30pm-4.00pm

    Develop your understanding of the statutory duties the people you support may be owed by Local Authorities, including the duties of the Homelessness Reduction Act.

  • Wellbeing: Time management and balancing priorities for better wellbeing

    Tuesday, 4 May 2021 | Online | 10.30am-12.00pm

    This course will give participants the skills that they need to work more efficiently and effectively at work and consider the impact that this has on personal wellbeing.

  • Complex Trauma and Trauma Informed Care for frontline staff

    Tuesday, 4 May 2021 | Online | 2.30pm-4.00pm

    An introductory course that will explore what Complex Trauma and Trauma Informed Care is, and provide an opportunity to reflect on how your service can be a safe and empowering environment for staff and the people you support.

  • Psychologically Informed Environments (PIE)

    Wednesday, 12 May 2021 | Online | 2.30pm-4.00pm

    You will learn how to develop a psychologically informed environment. The course will look at the 5 key elements that make up a psychologically informed environment, as well as looking at how frontline staff can lead the change within their service...

  • Communication and influencing skills

    Tuesday, 18 May 2021 | Online | 2.30pm-4.00pm

    It is almost certain that your job requires you to influence people on a daily basis. This may take the form of getting people to do things; inspiring others to buy into something; motivating your team; working in partnership; or selling an idea....