Online Training

Our training is being delivered online via the Zoom platform, and will be until at least the end of the year. We will re-introduce face to face training when it feels safe to do so. Our online courses are run live with a trainer enabling you to ask questions and learn from their expertise, but also share ideas, unpick issues and learn from your peers on the course.

We aim to run courses that address current issues and cover the latest in homelessness and supported housing policy and practice.

  • Safe home working environments: legal responsibilities and practical solutions

    Tuesday, 1 December 2020 | Online | 10.00am-11.30am

    Home working has become the norm for many staff because of the Coronavirus pandemic. This calls for practical and sensitive management, to ensure the safety, health and wellbeing of staff is properly monitored and managed. This course will provide a...

  • Suicide: prevention, intervention and post-incident protocols

    Tuesday, 1 December 2020 | Online | 2.30pm-4.00pm

    This training course will explore possible prevention and post-incident protocols, and how to support service users and staff after an incident. The course will explore the theory and practice of suicide intervention.

  • Motivational Interviewing: an introduction

    Tuesday, 1 December 2020 | Online | 10.00am-11.30am

    Develop your knowledge and skills to enable you to positively engage with the people you support, and to help them make real and sustainable changes in their lives. This course merges the counselling and communication principles of motivational...

  • Complex Trauma and Trauma Informed Care for managers

    Wednesday, 2 December 2020 | Online | 2.30pm-4.00pm

    An introductory course that will explore what Complex Trauma and Trauma Informed Care is, and provide an opportunity to reflect on how your service can be a safe and empowering environment for staff and the people you support. This course is similar...

  • Conflict management: handling violence and aggression

    Wednesday, 2 December 2020 | Online | 10.00am-11.30am

    Learn how to safely manage and de-escalate volatile situations and resolve conflict.

  • Getting the most out of StreetLink

    Wednesday, 9 December 2020 | Free online event | 11am-12pm

    A webinar for frontline services to find out when and how to submit the most effective StreetLink alert.

  • In-Form Reporting Masterclass Training Course (Lightning)

    Wednesday, 9 December 2020 | Online | 10.00am-4.00pm (with 2 hour break) | Free

    This lightning reporting masterclass training course will go in-depth into the different topics of In-Form reporting and list views. The reporting webinar was a brief introduction to reporting and this course will delve into the subject in more detail...

  • In-Form – Reporting Masterclass Training Course (Classic)

    Friday, 11 December 2020 | Online | 10.00am-4.00pm (with 2 hour break) | Free

    This classic reporting masterclass training course will go in-depth into the different topics of In-Form reporting and list views. The reporting webinar was a brief introduction to reporting and this course will delve into the subject in more detail...

  • Tech Tuesday Webinar : In-Form Sessions & Actions 3.0 and DocGen (Lightning)

    Tuesday, 15 December 2020 | Online | 2.00pm-3.00pm | Free

    Sessions & Actions 3.0 can be used to record all types of group activity including events, training, drop in & day centre attendance and meetings. This webinar will introduce the functionality and enhanced features available in Sessions &...

  • Supporting people into education, training and employment

    Tuesday, 12 January 2021 | Online | 2.00pm-3.30pm

    Develop practical skills, knowledge, coaching skills and the confidence to support and empower your clients to overcome barriers and access education, training or employment.

  • Strengths-Based Practice: an introduction

    Tuesday, 12 January 2021 | Online | 10.00am-11.30am

    Find out how working with peoples’ strengths can make their experience of services more dignified, personalised and empowering - and lead to better outcomes.

  • Complex Trauma and Trauma Informed Care for frontline staff

    Tuesday, 12 January 2021 | Online | 2.30pm-4.00pm

    An introductory course that will explore what Complex Trauma and Trauma Informed Care is, and provide an opportunity to reflect on how your service can be a safe and empowering environment for staff and the people you support.

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