Does Local Welfare Assistance work for people you support?

Thursday, 30 July 2015 - 12:57pm

Can you help us build up evidence on how Local Welfare Assistance is working for claimants who are homeless across England?

Cash payments or foodbank vouchers - is Local Welfare Assistance working?

We need to understand how the current Local Welfare Assistance system is working, so we can feed views from the homelessness sector into a National Audit Office consultation and the upcoming Government Spending Review.

To help, please complete this short survey on the experiences of your organisation and clients of Local Welfare Assistance in your area.

It will only take 10-15 minutes to complete and requires no numerical information. The survey closes on 12 August.


Local Welfare Assistance was introduced at the beginning of April 2013, replacing the old system of Crisis Loans and Community Care Grants.

While Crisis Loans and Community Care Grants were administered centrally by the Department for Work and Pensions, responsibility and funding for Local Welfare Assistance now sits with local authorities.

Local authorities now have the power to tailor their Local Welfare Assistance schemes to meet the needs of their local communities. As a result, some local authorities continue to provide cash payments in emergencies, while others have developed ‘cashless’ systems of assistance, including vouchers and payments in kind through local services such as food and furniture banks.

The National Audit Office is conducting a review on how councils are delivering local welfare provision in their area. The upcoming Government spending review will also be looking how localised funding is allocated and used.

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Francesca Albanese

Francesca was our Research Manager from April 2014 to December 2015.