The power to help someone sleeping rough is in your pocket

Thursday, 9 October 2014 - 12:35pm

How many times have you walked past someone sleeping rough and wished there was something you could do to really help them? The StreetLink app is the only one of its kind and means that, no matter where you are, the phone in your pocket is all you need to make a difference to someone on the streets. 

It couldn't be simpler to use. Just open the app, fill in as much detail as possible about your location and the person you'd like to help. StreetLink will then send the details to the relevant local authority so they can help identify the individual and connect them with local support.

What's more StreetLink will follow up your alert to find out what happened and let you know the outcome.

Here is Ian's story:

“I was walking our dog in the local park and saw a young man fast asleep on a bench. He had a sleeping bag, cardboard sheet and a bag of food and drink, but nothing else. I’d downloaded the app a few days before but this was the first person I’d seen sleeping out, so I decided to let StreetLink know.

“The app was great, very intuitive and easy to use. About two hours after my report I was contacted by Midland Heart and they met me at the park. The young man had moved on but they had a good idea who he was and that they may already be working with him. The outreach workers said that StreetLink reports are really helpful because sometimes people they’re helping just disappear and are hard to find. I haven’t seen him again since. 

“The best thing about the app is that it’s with me all the time, and as long as I have signal I can quickly do something to help. I appreciate receiving feedback on what has happened because it gives you the reassurance that you’ve actually made a difference to someone in need.”  

Be prepared for the next time you see someone sleeping rough.  

Download now

The app is free to download and is available for both Apple and Android devices.

Talk To Us

Matt Harrison

Matt Harrison

Director of business and social enterprise

Matt oversees our finances and central services functions and all our income-generation activity, including In-Form and fundraising. He is also responsible for our StreetLink service, a 24/7 website and phone line to enable members of the public to connect rough sleepers to local services. Matt was the chief executive of a specialist information charity that joined with Homeless Link in 2009. His background is in advice centres, day centres and hostels for homeless people in Coventry and London.

Telephone: 020 7840 4462
Twitter: @homelesslink

Concerned about someone sleeping rough?

Help connect them to local support. Visit or download the app.