Advocacy skills

Find out what it means to be a good advocate for the people that you support in your service. 

This course will teach delegates what advocacy is, how to be aware of and develop people’s own style with the legal framework in mind. It will enable delegates to understand when they should and should not be the person to offer advocacy, and where they should go when they are not the most appropriate person to offer advocacy support. The course encourages strong reflection and self-awareness to ensure individual styles are effective.

Who is this course for?

  • Managers and frontline staff from any homeless service
  • Staff from other sectors who have contact with vulnerable people who may require advocacy support

What will you learn?

On completion of this course you will:

  • Be aware of what advocacy is in a professional capacity
  • Understand the role you play in advocating for vulnerable people
  • Know when you are best placed to use advocacy skills and when it is best to use a specific advocacy service
  • Know what effective advocacy looks like and how to avoid ineffective advocacy
  • Understand your own personality style and how this can impact on effective advocacy skills
  • Develop assertive behaviours to strengthen your own style
  • Be aware of, when appropriate, how to empower vulnerable people with self-advocacy skills

Delegates will receive a copy of the presentation and a course booklet that allows people to implement self-reflection and self-awareness and links to further resources.


One-day course

Costs (in-house training)

This course can be booked in-house for a team of up to 16
Members: £799
Associate members: £920
Non members: £1,150

Supporting women who are homeless

woman looking sad

A briefing for services about the particular issues affecting women who are homeless, and what sevices can do to respond to their needs. Includes a resource list and details of specialist agencies.


Smashing, excellent training run by a very knowledgeable and experienced trainer, thank you!

Delegate, at 18th May session

Talk To Us

James Cuming

Training manager

James our training manager develops and manages Homeless Link's in-house training programme.

Telephone: 020 7840 4450
Twitter: @TrainingHL