This strategy covers a five year period from 2015-2020. It brings together our vision and beliefs; our mission, values and behaviours; and it describes the actions that we will take.
What we do
We influence
We work with local and national Government to improve the policies that affect people experiencing homelessness. We campaign to challenge preconceptions and bring about change.
We advise and support
We look for and share good practice from our members working on the front line, helping others to improve the quality of their work. Our national and regional teams offer support, link up agencies, and provide training, advice, consultancy and tools to help services evolve.
We keep you up to date
We publish up-to-date information, from good practice resources and the latest knowledge on homelessness to sector news and policy updates. With data on thousands of services we identify trends and gaps in provision, to make sure you always have relevant sector intelligence at your fingertips.
We innovate
We explore new ways to tackle homelessness and create opportunities for you to do the same. Our products are designed to help end homelessness. Through In-Form, we enable organisations to improve the support they offer, while StreetLink puts people sleeping rough in touch with the services they need.
We build networks
Through our national, regional and online events we help you learn from and network with others in the sector – sharing knowledge, experience and solutions.
Making the Difference: the strategic plan to end homelessness 2015-2020
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"We mustn’t lower the standards of our services or the expectations of the change that individuals can achieve."
Amanda Croome, Booth Centre
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