What we do

We work to make services better, we campaign for policy change that will help end homelessness, and we innovate and develop tools to help our members make more of a difference.

homeless man leaning against a wall

We influence

We work with local and national Government to improve the policies that affect people experiencing homelessness. We campaign to challenge preconceptions and bring about change.

We advise and support

We look for and share good practice from our members working on the front line, helping others to improve the quality of their work. Our national and regional teams offer support, link up agencies, and provide training, advice, consultancy and tools to help services evolve.

We keep you up to date

We publish up-to-date information, from good practice resources and the latest knowledge on homelessness to sector news and policy updates. With data on thousands of services we identify trends and gaps in provision, to make sure you always have relevant sector intelligence at your fingertips.

We innovate

We explore new ways to tackle homelessness and create opportunities for you to do the same. Our products are designed to help end homelessness. Through In-Form, we enable organisations to improve the support they offer, while StreetLink puts people sleeping rough in touch with the services they need. 

We build networks

Through our national, regional and online events we help you learn from and network with others in the sector – sharing knowledge, experience and solutions.

Creating the change - Homeless Link's strategy to end homelessness

Creating the change front cover

Our strategy covers a three year period from 2018-2021. It reflects the changing landscape in which we all operate, bringing together our vision and values to set out in clear terms how Homeless Link will play our part in ending homelessness.


Making the Difference: the strategic plan to end homelessness 2015-2020

This strategy covers a five year period from 2015-2020. It brings together our vision and beliefs; our mission, values and behaviours; and it describes the actions that we will take.


"We mustn’t lower the standards of our services or the expectations of the change that individuals can achieve."

Amanda Croome, Booth Centre

Become a Member of Homeless Link

Join more than 700 organisations working to end homelessness in England.