Rural Questionnaire

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Questionnaire on the support needs of agencies working with homeless people in rural areas

This questionnaire is part of Homeless Link's Rural Homelessness Project, which aims to develop capacity building support to agencies working with homeless people in rural areas.

To guide our work, this questionnaire aims to identify

1. The barriers to working with clients in rural areas.

2. The ways in which agencies have responded to try to overcome those barriers.

3. What kind of support would best help agencies overcome those barriers.

Completing the questionnaire gives you an opportunity to influence capacity-building support that Homeless Link is developing for agencies working in rural areas. A dedicated worker in our Innovation and Good Practice team will use this information to deliver one-to-one support to agencies.

By completing this questionnaire you will also be able to showcase examples of good practice in your service and help us share this nationally through Homeless Link's website and our good practice team. This will help agencies across England to develop the support that they offer to homeless people in rural areas.

A further definition of rurality for the purposes of this project is available in the project briefing

(Only fields marked with a red square are required, but please add any additional information where relevant.)

About your project
(Required)
(Required)
(Required) Hostel
Supported housing
Nightstop scheme
Foyer
Employment and training
Rent/Deposit scheme
Resettlement
Tenancy sustainment
Day centre
Primary health care
Mental health service
Drug/alcohol service
Information/advice/advocacy
Second tier organisation
Other
(Required)     
(Required)
Please provide an estimate if exact numbers are not known.
(Required)
Please tick all that apply
Supporting People
Other local authority funding (eg local grant, social services)
Criminal Justice (DAT / YOT / Probation / etc)
Health (NHS Trusts, PCTs, etc)
Education (including training)
Rent & Service Charges (i.e. as paid by the service users)
Benefit Payments (HB / etc) if paid direct to provider
Fundraising (inc charitable fundraising)
Other
Barriers, solutions and support needs
Below is a list of barriers to working in rural areas, which have been identified through existing literature and interviews with agencies. Please indicate the extent to which these are barriers to the delivery of your service to homeless people.
If you have found any successful ways of reducing the impact of, or overcoming these barriers, please tell us more about the work that you have undertaken.
Please, also indicate what support from Homeless Link you think would help you overcome these barriers. This could include training or other technical support, such as help with quality assurance or fundraising; policy or campaigning work; service coordination, etc. This questionnaire is about developing innovative solutions to suit your specific needs, so any suggestions are welcome.
Funding/Costs
(Required)         
Please include any examples of best practice that could help other agencies improve their services.
(Required)         
Please include any examples of best practice that could help other agencies improve their services.
(Required)         
Please include any examples of best practice that could help other agencies improve their services.
Statutory provision
(Required)         
Please include any examples of best practice that could help other agencies improve their services.
(Required)         
please indicate the difficulties clients face when approaching the local authority
No full assessment of need  Inadequate advice  No provision for non-priority homeless  Other
Please include any examples of best practice that could help other agencies improve their services.
If so, please specify, which ones.
Local Area Agreements  Local Strategic Parterships  Supporting People Teams  Homelessness forum  Other
Housing
(Required)         
Please tick all that apply
Emergency Accommodation
Social housing
Private rented accommodation
Move-on properties
Smaller units for single people and couples
Affordable properties to buy
Supported Accommodation
Other
Please include any examples of best practice that could help other agencies improve their services.
Access to services
(Required)         
Please include any examples of best practice that could help other agencies improve their services.
(Required)         
please tick all services that clients have difficulties accessing
Primary health care
Mental health services
Drug/alcohol services
Multiple/high support needs services
Education/training
Employment support
Housing advice
Rent/deposit schemes
Emergency Accommodation
Other
Please include any examples of best practice that could help other agencies improve their services.
(Required)         
Please include any examples of best practice that could help other agencies improve their services.
Please specify what support from Homeless Link would help you.
(Required)         
Please include any examples of best practice that could help other agencies improve their services.
(Required)         
Please include any examples of best practice that could help other agencies improve their services.
Staff and service delivery
(Required)         
Please include any examples of best practice that could help other agencies improve their services.
(Required)         
Please include any examples of best practice that could help other agencies improve their services.
(Required)         
Please include any examples of best practice that could help other agencies improve their services.
(Required)         
Please include any examples of best practice that could help other agencies improve their services.
Lack of understanding
(Required)         
Please include any examples of best practice that could help other agencies improve their services.
(Required)         
Please include any examples of best practice that could help other agencies improve their services.
Other
Please include any examples of best practice that could help other agencies improve their services.
Wider social and political context
Speaking to rural agencies, a number of them reported broader social and political issues that affect their capacity to deliver services to clients. Please indicate (tick) if any of the below issues affect you, and add any comments you would like to make.
Migrant workers
Ex-service personnel
Prisoners
Gypsies and travellers
Vulnerability of the agricultural economy (e.g. impact of BSE, bird flu, foot and mouth)
Debt, mortgage defaulting
Lack of employment opportunities
Cut backs in social care (e.g. impact on provision for older people)
Other, please specify
Please add any comments you wish to make about the above issues.
Summary
(Required)
(Required)
About you
(Required)
(Required)

Thank you very much for taking the time to complete the questionnaire.

 

 
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