Overview for providers of changing practice in the commissioning of housing-related support around the country.
Changes in commissioning for housing related support - guidance for providers
Who should use this guidance?
Providers of housing-related support
Since the removal of Supporting People ring-fencing in 2009, there have been significant changes to the structures and approaches of local authority housing-related support teams. Budget reductions have led to further changes in the ways that services are commissioned and monitored, leading to a mixed picture across England.
These changes have resulted in a particularly challenging time for providers of Housing Related Support, with many forced to restructure their services and reduce hourly rates in an attempt to retain contracts. In many cases this has involved changes to staff terms and conditions, pay cuts, restructures and redundancies that have all affected workload, morale and resilience to change.
This guidance presents some of the main issues currently facing homelessness service providers as a result of changes to commissioning for HRS. Using our research, we show the different ways in which these issues are being addressed by providers, as well as highlighting risks and opportunities.
26 March 2013