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Service User Involvement Event
Gujarat Hindu Society Preston 9th March
This successful event was attended by 55 people from across the North West to discuss the many issues surrounding service user involvement including: -
- The history of involvement
- The culture behind it
- Practical tips for organisations to implement involvement
- Involvement and Supporting People
- Involvement in the wider community
- The barriers to involvement
Opening the event - How can we take Service User Involvement forward?
Opening speakers
Amarjit from Groundswell talked about the history of user involvement.
Audrey from Consult Carr-Gomm talked about how they as an organisation had implemented user involvement. Service user involvement - a puzzle
Workshops
Workshop 2
Developing Service User Participation from within organisations to the wider stage
Matt from the Booth Centre
Workshop 4
Supporting People and Involvement
Clare and Jenny from Oldham and Trafford Supporting People team.
Training Oppportunities
Effective user involvement Clare and Jenny from Oldham and Trafford Supporting People's team offer a half day course for organisations on user involvement and its context surrounding Supporting People
Consult Carr Gomm - have a wide range of in house training opportunities, including some which cover the issues surrounding service user involvement.
Instant evaluation - Who gained something from the day?
Follow up from the event
Owing to the popularity of the event and from the feedback received, I am setting up a Service User Involvement Information Network for agencies in the North West, which will provide information on: -
- Good Practice
- Training opportunities
- Innovative ideas on how to involve service users
- Your experiences of implementing involvement, including both success stories and attempts that have not quite worked - Only through sharing your experiences can we learn from them
If you would like to receive this update or would like more information on Service User Involvement in the North West please contact Paul Connery at paul.connery@homelesslink.org.uk
All photos by Tony Dodson