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Managing twenty-first century services for homeless people

by johannataylor — last modified 2008-02-18 02:20 PM

This course will provide an interactive, challenging but supportive opportunity to take stock of these changes and look at practical solutions to the challenges you face

Recent years have witnessed a radical shift in hostel provision for homeless people and recently by the demands of Supporting People and the DCLG's Hostels Capital Improvement Programme has put the spotlight not only on the state of the bricks and mortar but in particular on what happens inside. But that depends to a large degree on the skills, approaches and mentality of the staff team - and that in turn depends on the hostel manager. This course will provide an interactive, challenging but supportive opportunity to take stock of these changes and look at practical solutions to the challenges you face.

This course is available through Homeless Link’s short course programme and can be delivered direct to your organisation as in-house training . If you feel that a currently unscheduled or unlisted course would meet a training need in your region please email training@homelesslink.org.uk with full details.

Current dates

20 & 21 January 2009

Who is this course for?

Experienced homeless service managers or deputy managers from day centres, hostels and resettlement services with at least a year’s experience in post.

Course features

Recent years have witnessed a radical service in hostel provision for homeless people. Rising to the se challenges and the demanss of Supporting People depends to a large degree on the skills, approaches and mentality of the staff team - and that in turn depends on the hostel manager. This course will provide an interactive, challenging but supportive opportunity to take stock of these changes and look at practical solutions to the challenges you face.

What does this course cover?

Based on an interactive and participative approach, this course will allow you to:

  • Reflect on your management role and practice
  • Learn from peers and from innovation and good practice approaches
  • Develop your understanding of the forces that shape your daily work
  • Build your capacity to meet the challenges of the role.

You will explore

  • The changing role of services for homeless people – places for change?
  • What it means to be a manager in a 21st century homeless service
  • The power dynamics, challenges and contradictions of the role
  • Managing diversity, culture, conflict and change

Dates

Trainer Profile

Colin Dyson

Colin Dyson has 15 years of experience working in or managing Day Centres, hostels, prisons and supported housing. He has run his own training and consultancy company over the last five years and have worked with a broad range of organisations across the homeless and supported housing sector developing working practise and standards.

As well as experience as a worker and operational manager in the Social Care sector, Colin’s training is underpinned by a considerable body a technical knowledge in the delivery of learning to adults obtained thorough study for a Post Graduate Diploma in Adult and Continuing Education.

Colin has developed particular training expertise in promoting service user participation, assessment skills, evaluation skills and the management of risk, but is constantly developing new courses to respond to the developing needs of Social Care providers.

 
 
 
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